• April 28, 2024
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How to work with suppliers

For any seller, even if he produces goods himself, some work is necessary with suppliers who will provide him with goods or components. The approach to choosing suppliers must be responsible and attentive, since the store’s reputation and income will ultimately depend on them.


How to find a supplier


The best supplier of children's clothing is the direct manufacturer. Particular attention should be paid to the requirements for suppliers of companies offering a wide range of good quality clothing and an affordable pricing policy. You can find reviews about the supplier on online platforms and social networks. This will help you understand how reliable and honest a potential partner is. Before you start looking for a supplier for your store, make a list of requirements that it must meet. What does the supplier do? Please note the following important points:


  • - What range of products does it offer? If you only work with one supplier, you need to make sure that they can meet all your needs and offer products that are in demand among your customers. If you work with multiple suppliers, they should offer both unique products and those that can be found in others. This will help diversify the assortment and ensure demand in the event that one of the suppliers is temporarily unable to provide the required goods.
    - Terms of cooperation. Carefully study the terms of cooperation with the supplier. Usually this information can be found on their website or found out by contacting the company manager. Determine whether there is a minimum order amount, whether advance payment is required, and what other conditions apply. It is important to discuss all the details before the start of cooperation in order to avoid misunderstandings and conflicts in the future.
    - Communication and support. Make sure that you have the opportunity to ask all your questions and receive prompt answers. If a supplier promises to send information by email but then disappears for several days, this may indicate a communication problem. It is better to choose a supplier who is willing to maintain open and timely communication.
    - Reviews and reputation. To know how to work with suppliers, you should conduct research on reviews of cooperation with them.
    Look at specialized online catalogs, supplier ratings and thematic chats in instant messengers to learn about the real experiences of other entrepreneurs. Review information will help you make more informed choices and avoid unpleasant surprises in the future.

Choosing a work format


The choice of format for working with procurement suppliers depends on your resources and business strategy. Let's look at the pros and cons of working directly with the manufacturer and through an intermediary.

Supplies from the manufacturer

Advantages: You can sell children's clothing at lower prices, since there is no commission for the intermediary. Also, the path of the goods to the buyer becomes shorter.
Disadvantages: Many manufacturers are not interested in cooperation with small wholesale buyers and have strictly regulated minimum monthly purchase volumes. The terms of cooperation can be strict.

Working with an intermediary supplier


Advantages: Intermediaries are interested in working with all clients, including small shops, and can offer a more flexible approach. They strive to retain every customer.
Disadvantages: The cost of children's items is higher due to the intermediary commission, which may affect prices in your store. There is also a risk that the intermediary is not reliable enough, which could lead to supply problems.

Dropshipping


This is a business model in which a store sells goods without having them in stock. Instead, goods are shipped directly from the supplier to the customer. There are two main schemes for cooperation in dropshipping.
 
The store receives payment from the buyer and transfers the funds to the supplier, retaining a commission. The supplier then sends the order to the customer.
The store transmits order information to the supplier, who accepts payment and ships the goods. After receiving payment from the client, the store receives a commission.
The first option is considered more reliable for the seller, while for the second it is necessary to find a reliable supplier.
At the initial stage, working under a dropshipping scheme can be more profitable, since there is no need to rent a warehouse. However, after analyzing demand and identifying the most popular goods, you can decide to rent a warehouse and enter into an agreement with the supplier in advance. In most cases, this reduces delivery time to the customer and improves service.


We conclude an agreement


Signing an agreement with a supplier is a key stage in cooperation and requires a serious approach. It is important to carefully study all the terms of the proposed contract, and, if necessary, seek advice from a lawyer. The contract must clearly define the following points:
- Complete and correct details of both parties.
- Conditions for starting cooperation, including the availability of a deposit and a minimum quantity of goods to order.
- Terms and conditions of delivery, indicating the frequency and speed of product delivery.
- The procedure for delivering goods to the store address or the agreed terms of dropshipping.
- Conditions for deferred payment, if any, including sanctions for violation of deadlines.
- Rules for returning goods, including return periods and possible penalties for buyer refusal.
- Penalties for late delivery, defects or non-compliance with the order.
- Provisions on force majeure and other situations that relieve the parties from liability.
- Duration of the contract and procedure for its extension.
- Procedure and conditions for termination of the contract.
The agreement should be signed only if all its terms are satisfactory to both parties. It is important to discuss all the nuances and suggest changes if necessary.


Building relationships


Partnerships are based on mutual trust and loyalty. This is not just a trade transaction, but an interaction where each party plays an important role in the chain from supplier to customer.
It is important to be attentive to the supplier, take an interest in their new products and share information about promotional launches and the popularity of products among customers. This helps you run your business more efficiently and sets the stage for you to become a partner who can receive discounts, receive promotional materials, and be the first to try new products.


How to interest a supplier


To attract the interest of a children's clothing supplier, it is important to demonstrate to him the attractiveness of the offer and the potential benefits of cooperation. These may be favorable terms of cooperation, such as high volumes of orders, long-term partnerships or flexible payment terms.
You can present your business and its potential for growth by showing the supplier your achievements, development plans and market opportunities. He must be confident in his reliability as a business partner. Provide information about work experience, financial strength and reputation in the market.


Stages of negotiations


Negotiation is a complex process that consists of several stages, at each of which certain results must be achieved in order to advance to the next stage. How to negotiate with suppliers at the initial stage?
The structure of negotiations includes the following stages: preparation, establishing contact, exchanging information, reaching an agreement, concluding a deal, completing contact and analysis. Achieving the best results is possible only with strict adherence to this structure. It is necessary to pay special attention to preparation, since without it it is impossible to achieve a successful and mutually beneficial result.

The following mistakes are often made during negotiations:
- Lack of a clearly formulated goal.
- Insufficient knowledge of the market and information about the partner.
- Inability to maintain focus on the goal.
- Failure to record the agreements reached.
- Distortion of the meaning of what the partner said.
- Negotiations become one-sided.
- Failure to comply with the rules of negotiations.
- Inability to control emotions during negotiations